Return & Refund Policy

We accept returns within 7-10 days of delivery for defective, or incorrect items only.
To request a return, email us at goldyh38@gmail.com with your order number and photo of the issue.
We do not accept returns for change of mind, incorrect size/color choices, or if the product was used.

Once your return is approved, we will issue a refund to your original payment method within 7–10 business days.
Shipping fees are non-refundable unless the item was received damaged or incorrect.
In case of lost or delayed items due to shipping, we will investigate with the courier and issue a replacement or refund at our discretion.
Exchanges
- We do not offer direct exchanges.
- If you wish to replace an item, please return the damaged/defective item first and place a new order.
  
  . Damaged / Defective Items
  - If your item arrives damaged or defective, contact us immediately at goldyh38@gmail.com.
  - Include photos of the item and packaging.
  - We will provide a replacement or refund depending on stock availability.
    
    Shipping & Responsibility
    - All items are shipped from our suppliers directly to you.
    - HOMEVIA Living is not responsible for delays caused by the shipping carrier.
    - Please ensure your shipping address is correct at the time of order.
    6. Disclaimer
    - By purchasing from HOMEVIA Living, you agree to this Return & Refund Policy.
    - We reserve the right to deny refunds if policy conditions are not met.

Your cart is empty