Return & Refund Policy

Return & Exchange Policy

Hum chahte hain aap apni khareedari se poori tarah mutmain hon.

📦 Return/Exchange Window: Delivery ki tareekh se 7 din tak

✅ Return/Exchange kab ho sakta hai:
- Product damaged ya defective mila ho
- Ghalat item deliver hua ho
- Product seal-band/unused condition mein ho (agar khol kar use kiya gaya ho to return possible nahi)

❌ Return/Exchange nahi hoga agar:
- Product use ho chuka ho
- 7 din ki window guzar chuki ho
- Original packaging maujood na ho

🔄 Process:
1. Humein order number ke saath WhatsApp/contact karein
2. Product ki tasveer/video bhejein (agar defective/damaged ho)
3. Confirm hone ke baad pickup arrange kiya jayega
4. Exchange ya refund process kiya jayega (refund method order ke mutabiq hoga)

Kisi bhi sawal ke liye hamari team se contact karein — hum madad ke liye maujood hain.